Terms and Conditions of Sofa Bed London
1. Acceptance of Terms
By accessing or using the products and services offered by Sofa Bed London you agree to comply with and be bound by the terms and conditions outlined in this document.
2. Use of Services
You must be of legal age to use our services or have the consent of a legal guardian.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to use our products and services for lawful purposes only.
3. Product Information
We make every effort to provide accurate product descriptions, but we do not warrant the accuracy, completeness, or reliability of any product information.
Prices and availability are subject to change without notice.
4. Orders and Payments
Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
Payment must be made in full at the time of purchase unless alternative arrangements have been made and agreed upon.
All payments are processed securely and in compliance with applicable laws.
5. Order Considerations and Furniture Delivery Access
Before you finalize your order, please take into account the following considerations:
Accessibility for Furniture Delivery: Ensure that there is convenient access for the delivery of your furniture. Check the width of your doors, assess any challenging staircases, elevators, or passages that might impact the delivery process.
Room Compatibility: Confirm that the furniture you intend to purchase will comfortably fit within your designated room.
Left or Right-Hand Configuration: Determine whether you require a left-hand or right-hand sofa. (Please note that the left or right-hand configuration is determined when standing and facing the sofa, not when seated on it).
Prior to placing your order, carefully review the dimensions of internal and external access points, including doors, hallways, staircases, elevators, and corners. Compare these measurements with the dimensions of your selected sofa to ensure a hassle-free delivery experience. It's important to bear in mind that measurements for upholstered furniture are approximate, with a margin of ± 10 cm
If you have any questions or uncertainties regarding the above considerations, don't hesitate to get in touch with us via email at info@sofabedlondon.co.uk. Our team is eager to provide assistance.
Additional Costs for Furniture Dismantling
Please note that additional charges, ranging from £40 to £80, may be applicable if it becomes necessary to dismantle furniture items in order to facilitate their entry into your designated space. These charges are intended to cover the cost of the dismantling process and subsequent reassembly, if required.
The decision to dismantle furniture will be made by our delivery team on-site, and you will be informed of any associated costs prior to the commencement of any dismantling work. Please be prepared for the possibility of these additional charges, should they become necessary.
Additional Charges for Deliveries Above the Second Floor
For deliveries to locations above the second floor, an additional charge of £20 will apply for each additional floor. This charge is intended to cover the extra effort and time required to transport and deliver your furniture to higher levels within your building.
Our delivery team will assess the delivery location upon arrival, and you will be informed of any additional charges associated with higher floor deliveries before the delivery process begins.
We appreciate your understanding of the additional cost incurred for deliveries to elevated floors and thank you for choosing Sofa Bed London
Review Your Order
Please take a moment to meticulously inspect the items listed on the order screen to ensure accuracy and alignment with your specific requirements. In the event that you opt to change the color of your chosen sofa, kindly verify that the sample name and color correspond to your preferences. If you have inquiries concerning color, you can either request samples or reach out to us via email for clarification. Keep in mind that variations in monitor settings may cause colors displayed on the website to differ from their real-life counterparts.
Once we have accepted your order and subsequently confirmed it via email, it may become impractical to make alterations.
Non-Upholstery Furniture
Please be aware that colors exhibited on the website might appear dissimilar to reality due to discrepancies in monitor settings. Furthermore, dimensions and weight specifications for non-upholstery furniture blocks may exhibit minor variations from their actual measurements.
Clear Access Points
Before proceeding with the delivery, it is imperative that all access points, such as doorways and passageways, are clear of any obstacles.
Furniture Fit and Access Responsibility
Please be aware that we cannot assume responsibility if the furniture you've ordered encounters difficulties fitting through doorways or becomes obstructed in narrow areas within your property. We also do not accept liability for any resulting damages. It is incumbent upon the customer to measure all relevant spaces before placing an order, ensuring that the furniture can be delivered to your chosen location without hindrance.
6. Shipping and Delivery
We aim to deliver products within the specified timeframes, but delivery times are estimates and not guarantees.
Delivery is available to customers within the London area, and shipping fees are the responsibility of the customer unless otherwise stated.
Delivery times and fees will be specified during the checkout process.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws.
You may not use, reproduce, or distribute our content without our express permission.
8. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your data as outlined in our Privacy Policy.
9. Limitation of Liability
Sofa bed London is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in London, England.
11. Changes to Terms and Conditions
Sofa Bed London reserves the right to modify or amend these terms and conditions at any time. Updates will be posted on our website.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at info@sofabedlondon.co.uk
By using our products and services, you acknowledge that you have read, understood, and agree to these terms and conditions.